What Patients Should Know About MountainView Medical Imaging’s Mammogram Quality Concerns

If you or someone you know received a mammogram at MountainView Medical Imaging in Seneca, South Carolina, between January 8, 2024, and February 11, 2026, you may have received a letter disclosing serious concerns about the quality of their imaging services. State officials have determined that MountainView Medical Imaging failed to meet required imaging quality standards, and dozens of patients have been told their results may not be reliable. At the law firm of McGowan, Hood, Felder & Phillips, we are actively investigating claims on behalf of affected patients.

What is Happening With MountainView Medical Imaging’s Mammogram Quality?

The South Carolina Department of Environmental Services (SCDES), the state agency now responsible for mammography oversight following the 2024 split of the former Department of Health and Environmental Control, conducted an audit of MountainView Medical Imaging. That audit uncovered serious concerns about the quality of breast imaging exams produced at the facility between January 8 2024 and February 11, 2026. SCDES determined that MountainView failed to meet the clinical image quality standards established by the American College of Radiology (ACR), the facility’s accrediting body.

The facility has acknowledged that it is “not currently certified to perform mammography” and has temporarily shut down its mammography services pending corrective action. Patient notification letters attribute the underlying cause to machine inspection failures.

MountainView’s own letter warned that exam deficiencies of this nature could result in misdiagnosis or missed findings. Most affected patients will need their mammograms reviewed and may need repeat imaging at a Mammography Quality Standards Act (MQSA)-certified facility. MountainView has stated it will pay for any necessary repeat imaging. 

Patients can find MQSA-certified facilities at fda.gov/findmammography.

Why This Matters

Mammograms are one of the most important tools available for detecting breast cancer early, when treatment is most effective. According to the Centers for Disease Control and Prevention (CDC), breast cancer claims the lives of approximately 40,000 women in the United States every year.

MountainView’s patient letters acknowledged that machine inspection failures increase the risk of false positives and false negatives in mammogram results. A false negative, which is a result that fails to detect cancer that is present, can delay diagnosis and allow the disease to progress. The risk is higher for patients with dense breast tissue, because distinguishing abnormalities from surrounding tissue already demands precise imaging quality using conventional mammography or 3D mammogram technology, which captures breast imaging layer by layer to improve detection accuracy. 

The American Cancer Society has found that a delay of even three months in a cancer diagnosis will almost certainly result in a need for more aggressive treatment and a higher risk of mortality. For patients whose mammograms may have fallen below required quality standards, the window for early intervention may have been narrowed without their knowledge.

Patients who paid for mammography services at MountainView during the affected period did so under the reasonable expectation that those services met established standards. When a facility fails that obligation, patients bear the consequences, which include the disruption of repeat screenings, the anxiety of uncertainty, and, in the most serious cases, a delayed cancer diagnosis.

What to Do If You Have Been Impacted by MountainView’s Mammogram Quality Issues

First, speak with your health care provider about whether your results need to be reviewed and whether repeat imaging is appropriate. Your provider may also recommend supplemental imaging, such as a breast ultrasound, especially if you have dense breast tissue or if prior results were inconclusive. MountainView has committed to covering the cost of any necessary repeat mammography at an MQSA-certified facility.

Second, preserve any documentation related to your MountainView mammogram: the notification letter, imaging records, receipts, and insurance explanations of benefits. This material may be important if you pursue a legal claim.

Third, if you have experienced any health concerns that may be connected to a delayed or missed finding, including a subsequent breast cancer diagnosis, speak with an attorney as soon as possible. Legal deadlines may apply.

Do You Have a Claim?

McGowan, Hood, Felder & Phillips is actively investigating two categories of potential claims arising from MountainView Medical Imaging’s mammogram quality failures.

The first involves patients who paid for mammography services that did not meet required quality standards. Patients who received mammograms at MountainView during the affected period paid for imaging that was supposed to comply with ACR standards and MQSA certification requirements. Patients may have legal grounds to recover compensation for services that did not deliver what was promised.

The second and potentially more serious category involves patients whose unreliable imaging results may have contributed to a delayed or missed cancer diagnosis. When mammography falls below clinical image quality standards, the risk of a false negative increases. A patient who was told her results were normal, but whose imaging was later found to be substandard, may have lost critical time for early detection and treatment. McGowan Hood Felder & Phillips is committed to pursuing these cases aggressively on behalf of affected patients.

How McGowan Hood Felder & Phillips Can Help

McGowan, Hood, Felder & Phillips has spent more than 25 years standing up for South Carolina patients and families against corporations and institutions that put profits ahead of people. When a medical facility fails to meet the standards patients deserve, we do not back down.

Our attorneys have a proven winning record in complex medical malpractice and class action litigation, including cases involving diagnostic failures and institutional misconduct. James L. Ward, Jr., who leads our class action practice, has been recognized in The Best Lawyers in America for Mass Tort Litigation and Class Actions, and has been named Charleston “Lawyer of the Year” in that practice area, with extensive experience in complex multidistrict litigation across South Carolina and nationwide.

We represent clients on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our phones are answered 24 hours a day, 7 days a week. We have offices in Rock Hill, Columbia, Charleston, Myrtle Beach, and Greenville, with service throughout South Carolina.

Reach Out For a Free Consultation

If you received a mammogram at MountainView Medical Imaging between January 8, 2024, and February 11, 2026, McGowan, Hood, Felder & Phillips wants to hear from you. Contact us today for a free case evaluation with no obligation. You will owe nothing unless we recover on your behalf.